Should New Jersey Small Businesses Be Outsourcing Their IT Support?

Should New Jersey Small Businesses Be Outsourcing Their IT Support?

Written by Joe Cannata

Posted on November 30, 2021

Technology has become a major part of any business. The use of technology is dominating our working days. Businesses of all sizes are becoming more reliant on computers, mobile devices, and other systems for their day-to-day operations. In today’s digital world where businesses cannot afford to run into issues with their technology infrastructure, IT support is essential.

Many businesses rely on the support of IT experts and specialists to keep their IT systems and services running, to update software and patches, to protect against viruses and ransomware, and to provide guidance and support in addressing system malfunctions that inhibit business operations.

The importance of IT support continues to increase. Many New Jersey businesses are digitalizing their approach to business operations to adjust to the changes in the market. As a result, more businesses are investing in software and technology to stay resilient and future-proof their business operations. With more employees working remotely or from external locations, every business needs to have an IT infrastructure that is fully functioning and robust.

Unfortunately, many business IT infrastructures are getting too far behind. As more technology is being used, there will continue to be a strain on businesses to manage their IT. What good is the latest technology if your business is not equipped to manage it? There are many ways a small business can get help in managing their IT and at the top is outsourcing IT support.

If you run a small business and you are trying to find your feet, we know IT can be a challenge. The majority of small business ideas will take time to evaluate, but if not done properly, big benefits could be missed. Should you outsource IT support?

Why Should Your New Small Business Outsource IT Support? 

For any business, IT is central to what the business is about. As a small business, IT services keep your core business operating. Every modern business has some form of IT. Even if your IT is just centered around keeping email flowing or maintaining your desktops or devices, outsourcing IT support can be how you do it. Outsourcing is typically seen as a major key to innovation and growth for small businesses.

So, when is it a good idea for a small business to outsource their IT support, and should they do it at all?

Immediate Cost Reduction

One of the biggest concerns you may have about outsourcing is the cost of outsourcing your IT support, even though you are aware that outsourcing is not just about saving money. As a small business, you provide a valuable service and your business is crucial to a healthy economy.

Have you taken time to add up the cost of your time that has been spent on researching and testing equipment, unpacking the equipment, and then setting it up, while worrying that you may not have made the best decision? Do you worry that you could potentially be installing IT equipment that is not the best fit for the job?

New Jersey outsourced IT support providers are aware of your concerns over cost and will devise the most cost-effective model to make it a viable option for your business. Outsourced IT support providers will have a variety of models of cost, so you will have more opportunities to find a model of outsourced IT support that meets your unique needs.

Your business can avoid the costs associated with both monetary and non-monetary costs while attaining incredible value. Reliable outsourced IT support services can be scaled at a high level, allowing your business to receive quick IT support as well as have your technological problems solved before they even exist.

Better Security

Cybercrime and data security have proven to be major challenges for businesses today, especially small businesses that lack the latest resources that are needed to adequately protect the business and its valuable assets. Cybercriminals are sophisticated and have access to advanced tools and resources. Defending your business against the attacks of internal and external threats requires advanced skills and tools.

If you feel your business is currently unable to respond to these threats and risks, you may need to outsource IT support. The mastery of IT security is very difficult to achieve on any scale, and it becomes even more challenging on a small scale. Staying up to date with the latest tools and tactics is not easy. Attracting the best talent to combat these sophisticated cybercriminals is also difficult.

If the majority of your business operations are using technology and you’re housing data that can be accessed online by your team and workforce, you need to have a robust data security infrastructure. However, your small business may not have the time or necessary resources to ensure your data is being stored correctly, continuously monitored, and routinely backed up, or that your IT systems are protected from cybercriminals.

When it comes to cyber security, outsourcing IT support will allow your business to put processes in place to help your IT systems defend themselves and withstand cyberattacks.

More Time to Focus On Your Operations

Outsourcing IT support will free up time within your teams, allowing your teams to focus on areas that can help your business grow. Due to the high importance of technology, addressing issues with technology can take up a significant amount of time. You would probably prefer that your employees do not have to spend the majority of their time addressing IT issues.

Time is valuable in a small business, and your employees’ time will be better spent working on core business operations and not trying to repair malfunctioning IT equipment. Even something as simple as a malfunctioning printer can take away hours of your employees’ time. With just one call to your outsourced IT support team, your IT problems can be resolved in a matter of minutes.

There are several factors to consider when it comes to outsourcing your small business’s IT support. The right outsourced IT support provider will understand all of your concerns. Find an IT support provider that understands your concerns and the value that IT provider brings to your business will make it more than worthwhile.

Should New Jersey small businesses outsource their IT support? If any of these reasons to outsource IT support appeal to you, it is definitely worth looking into. Contact Techsperts to schedule a no-obligation and detailed IT assessment.